FAQ

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Frequently Asked Questions

Have questions about our logistics and shipping services? Find answers to the most common questions about Shipping Africa Logistics, our services, cargo types, coverage, and shipping process

We provide a range of logistics services, including:

  • Sea Freight
  • Air Freight
  • Land Transportation
  • Customs Clearance
  • Warehousing
  • Integrated Logistics Solutions

Yes. We support both import and export shipments through our freight, customs clearance, transportation, warehousing, and logistics coordination services.

Yes. We provide FCL and LCL sea freight for import and export shipments, including port-to-port and door-to-door solutions.

Yes. We provide air freight for import, export, urgent, and commercial shipments. Depending on the shipment requirements, we can coordinate Airport-to-Airport, Airport-to-Door, Door-to-Airport, and Door-to-Door solutions.

Yes. We coordinate inland transportation, transportation to and from ports and airports, intercity transportation, container transportation, door-to-door transportation, and general cargo transportation through our logistics partner network.

Yes. We provide import and export customs clearance, document preparation, procedure follow-up, and customs consultancy across Egyptian ports.

Yes. We provide short-term storage and inventory management solutions. We coordinate warehousing inside and outside Egyptian ports, including storage of goods until customs procedures are completed.

Yes. Door-to-door solutions are available for sea freight, air freight, and land transportation according to the shipment requirements.

Yes. Our team has experience with national projects, production lines, heavy equipment, and challenging shipments that require careful planning and continuous coordination.

We support different types of cargo, including:

  • Food & Beverage
  • Pharmaceuticals & Medical Supplies
  • Automotive & Spare Parts
  • Clothing & Textiles
  • Electronics
  • Machinery & Equipment
  • Construction Materials
  • General Cargo

We coordinate international shipments from and to Africa through our network of logistics partners and shipping agents.

Our coverage includes:

Africa | Gulf Countries | Europe | Asia | China | Türkiye | North America | South America

Yes. We use shipment tracking systems to follow shipments and provide updates to clients throughout the shipping process.

You can communicate with our team through:

  • Phone  
  • WhatsApp
  • Email
  • Dedicated Account Manager / Representative

Yes. We can coordinate different stages of the shipment, including cargo collection, sea or air freight, customs clearance, warehousing, land transportation, and final delivery.

No. Land transportation services are coordinated through our logistics partner network rather than an owned fleet.

We use rented warehouse solutions inside and outside Egyptian ports.

Our team brings 27+ years of combined experience across logistics, international shipping, customs clearance, warehousing, import, export, and supply chain operations.

Our approach is based on experienced professionals, flexible logistics solutions, continuous follow-up, an international partner network, and experience with complex shipments such as national projects, production lines, and heavy equipment.

Send us your shipment details, including the cargo information, origin, destination, and required service. Our team will review your requirements and coordinate a suitable logistics solution.

Still Have Questions?

Our team is ready to help you understand your shipping requirements and find a practical logistics solution.